Privacy policy
Effective Date: March 20, 2026
Cartiva ("we," "our," or "us") operates an e-commerce store hosted on Shopify, serving customers in the United States. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Information We Collect
When you visit our store, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
Additionally, as you browse the store, we collect information about:
- Individual web pages or products you view
- What websites or search terms referred you
- How you interact with the store
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Payment information (processed securely via Shopify)
- Email address
- Phone number
2. How We Use Your Information
We use the information we collect to:
- Fulfill orders (including payment processing, shipping, and confirmations)
- Communicate with you
- Screen orders for potential risk or fraud
- Improve and optimize our store
- Provide marketing and advertising (if you have opted in)
3. Sharing Your Information
We share your Personal Information with third parties to help us use your information, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping partners and suppliers (for order fulfillment)
We may also share your information to comply with laws and regulations or respond to lawful requests.
4. Behavioral Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising via:
- Facebook Ads settings
- Google Ads settings
5. Your Rights
If you are a resident of the United States, you may have rights regarding your personal data, including:
- Access to the data we hold about you
- Request correction or deletion
To exercise these rights, contact us at: info@cartivastore.com
6. Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
7. Security
We take reasonable precautions and follow industry best practices to protect your personal information.
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons.
9. Contact Us
For more information about our privacy practices, or if you have questions, please contact us at:
Email: info@cartivastore.com
Business Name: Cartiva
This privacy policy is provided for general informational purposes and should be reviewed by a legal professional to ensure compliance with applicable laws.